Seri333 respects the privacy of every Malaysian player. This policy clearly explains how we collect, use, store and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
All data transmitted to and from the seri333 platform is protected by 256-bit SSL encryption – the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB.
Seri333 never sells, rents, or trades your personal data to third parties for marketing purposes. Your data belongs to you – we use it solely to operate your account.
Seri333's Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all applicable local legal requirements governing the processing of personal data.
You have the right to request access to the personal data we hold about you at any time. If any information is inaccurate, you may also request that a correction be made.
Seri333 uses cookies to enhance your experience on our platform. You have full control over optional cookies and can manage them through your web browser settings at any time.
Players may request deletion of their personal data once their account is closed, subject to mandatory record retention requirements under applicable Malaysian law.
This Privacy Policy explains our personal data management practices seri333 ("We", "Platform"). It applies to all users of the seri333 platform, including website visitors, registered members and active players. By using the seri333 platform, you agree to the terms of this Privacy Policy. Please read it carefully and contact us if you have any questions.
Seri333 understands that privacy is more than a legal obligation – it is the foundation of trust between our platform and every Malaysian player who chooses to join us. Since our founding in 2018, seri333 has operated on a "privacy by design" principle – meaning data protection is built directly into our systems, not bolted on as an afterthought.
This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to processing your personal data lawfully, fairly and transparently. Every piece of data we collect has a clear purpose, and we will not use your data beyond the purposes stated in this policy.
If you have any questions about how we handle your data, or wish to exercise any of the privacy rights described in this policy, seri333's data protection team can be reached by email at privacy@seri333.bet at any time.
Seri333 collects personal data in two primary ways – directly from you when you interact with our platform, and automatically through industry-standard tracking technologies. Below is a full breakdown of the data we collect:
| Data Category | Data Type | Collection Method |
|---|---|---|
| Identity Information | Full name, Malaysian phone number, email address, date of birth | Registration form |
| Financial Information | Payment methods (TNG, GrabPay, DuitNow, FPX), deposit and withdrawal records in MYR | Platform transactions |
| Game Data | Betting history, games played, session duration, wins and losses | Automatically during gameplay |
| Technical Data | IP address, browser type, operating system, screen resolution, access time | Automatic server logs |
| Location Data | General location based on IP address (state within Malaysia only) | IP Detection |
| Communications | Live chat conversation records, support emails, feedback | Customer service interactions |
Seri333 does not collect sensitive data such as health information, biometric data, political affiliations, or religious beliefs. We only collect data that is strictly necessary to operate the platform and meet applicable legal requirements in Malaysia.
Seri333 uses your personal data only for legitimate, clearly stated purposes. We will not process your data for any other purpose without informing you in advance. Below are the specific purposes for which your data is used at seri333:
Seri333 takes a strictly limited approach to sharing users' personal data. We do not sell, rent or trade your data to any third party for their own marketing purposes. Your data is shared only under the following limited circumstances:
All third parties receiving data from seri333 are required to uphold data protection standards equivalent to or higher than those applied to seri333 itself. We conduct regular reviews of all third-party providers to ensure ongoing compliance.
Seri333 invests in a comprehensive data security infrastructure to ensure your personal information remains protected at all times. Our approach to data security is layered – multiple defence mechanisms work in tandem to mitigate risk from every angle.
Seri333 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with Malaysian legal requirements. Below are our data retention guidelines by category:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Active account data | For the duration of active account | Service management |
| Financial transaction records | 7 years after transaction | Tax & PDPA requirements |
| Support communication logs | 3 years | Dispute resolution |
| KYC data / identity documents | 5 years after account closure | Malaysian AML Compliance |
| Technical data & server logs | 12 months | Security & audit |
| Optional cookies | Up to 12 months or until deleted by user | User experience |
Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to any specific individual. The data deletion process is carried out systematically and tracked to ensure full compliance.
As a seri333 user based in Malaysia, you have specific rights over your personal data under the Personal Data Protection Act 2010 (PDPA). seri333 respects and facilitates the exercise of these rights:
Request a copy of all personal data we hold about you within 21 days
Correct inaccurate or incomplete data at any time
Request data deletion upon account closure, subject to legal retention requirements
Object to data processing for direct marketing at any time
Request that we restrict the processing of your data under certain circumstances
Receive your data in a machine-readable format for easy transfer
To exercise any of these rights, please submit a written request to privacy@seri333.bet by stating the right you wish to exercise and your seri333 account details. We will respond within 21 days of receiving your request.
Seri333 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you access seri333.
Below are the types of cookies we use and the controls available to you:
You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the seri333 platform, including your ability to log in and carry out transactions.
Seri333 is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from minors below the stipulated age limit.
Should seri333 discover that personal data belonging to an individual under the age of 18 has been collected, we will take immediate steps to delete that data and terminate the account in question without prior notice. Parents or guardians who suspect their child has registered on seri333 without permission are urged to contact us immediately at privacy@seri333.bet.
Seri333 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new technologies, updated Malaysian legal requirements, or other operational reasons. The "Updated" date at the top of this page will always reflect the latest version of the policy.
For material amendments – meaning significant changes that affect how we use your personal data – seri333 will notify you via your registered email and/or in-platform notification at least 14 days before the changes take effect. Your continued use of the seri333 platform after the effective date will be considered acceptance of the amended terms.
If you have any questions, concerns, or complaints regarding your privacy and personal data management at seri333, our dedicated team is here to help. We take every privacy concern seriously and are committed to responding promptly within the stipulated timeframe.
If you are dissatisfied with how seri333 handles your privacy enquiry, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the Ministry of Communications and Digital.
The security of your personal data is our priority. With 256-bit SSL protection, Malaysia PDPA compliance and a commitment to never selling your data, you can play at seri333 with complete confidence.